Client Survey

Thank you for taking a few minutes to complete this survey. Your feedback is invaluable in helping us improve our services and continue delivering value to your business.

Contact Information

Communication

1. How would you rate your working relationship with Magnus Commodities? (1 = Very poor · 5 = Excellent)

2. To what extent do our communications and recommendations add value to your decision-making? (1 = They add no value · 5 = They add significant value)

3. Do you consider the frequency of our communications to be appropriate?

4. Which communication channel do you find most effective?

5. Which business, industry or professional associations does your company belong to? (If your company is not a member of any, please indicate "None".)

M·Tech Plataform

6. How would you rate the usefulness of M·Tech for your company? (1 = Not useful at all · 5 = Essential)

7. How would you rate the ease of use of the M·Tech platform? (1 = Very difficult · 5 = Very easy)

8. Which M·Tech feature do you use most frequently?

9. If you could add one improvement to the M·Tech platform, what would it be?

Service & Advisory

10. To what extent do you consider Magnus Commodities to be aligned with your company's energy strategy? (1 = Not aligned at all · 5 = Fully aligned)

11. To what extent do you consider Magnus Commodities a strategic partner? (1 = Not at all · 5 = Completely)

12. To what extent does our advisory support help you reduce risk in your decision-making? (1 = Never · 5 = Always)

13. Which aspect of our service do you value the most?

Innovation & Artificial Intelligence

14. What level of interest does your company have in adopting artificial intelligence for energy management? (1 = No interest · 5 = Very high interest)

15. In which area do you believe artificial intelligence should be prioritised?

16. To what extent would you trust predictive models to support your decision-making? (1 = Not at all · 5 = Completely)

New Services

17. Which of the following services do you consider most strategic for the coming years?

18. Would you be interested in strategic training for your team?

19. If Magnus Commodities were to develop a new strategic service, what would you like it to be?

Overall Satisfaction

20. What do you value most about working with Magnus Commodities?

21. How likely are you to recommend Magnus Commodities to another company? (1 = I would definitely not recommend it · 5 = I would definitely recommend it)

22. If you could improve one aspect of our value proposition, what would it be?